questions
If your particular question is not covered here, please contact us and we will be happy to assist in any way we can.
Q1: What makes your company different?
We are a small business, but we are competent at what we do and we are interested in each individual client and web site that we produce. We will give you a tailored quote and a tailored service to suit your needs.
Whether cost is your primary concern, or deadlines - we work hardest at what drives you the most.
Q2: Who owns the completed site?Whether cost is your primary concern, or deadlines - we work hardest at what drives you the most.
On completion of your project, and after final payment, all ownership and copyright of your website, code, graphics or app are transferred to you.
Q3: Are there any ongoing costs?
This is dependant on the complexity of your site, and on how much control you want to have over your finished site. Domain name registering and URL forwarding will incur ongoing renewal charges. E-Commerce sites may also incur ongoing third-party charges.
It is possible for you to pay us to build and publish your site and then to leave all future updates and license renewing up to yourselves. Additional charges payable to us are only applicable if you need us to continually update your site.
Q4: How long will it take?It is possible for you to pay us to build and publish your site and then to leave all future updates and license renewing up to yourselves. Additional charges payable to us are only applicable if you need us to continually update your site.
This, of course, depends on a number of factors - including number of pages on your site, complexity of site, etc. We will agree a timetable to work to before we start on your site, and we will keep to this timetable.
Q5: Will I find my site on all the search engines?
We will tailor your page content to be 'search engine friendly', and will submit your new site to the major search engines as part of your initial design package.
Q6: Can I monitor visitors to my site?
We can add a visitor counter or site analytics to your site so that you can track and monitor users of your site.
Q7: How will I maintain my site?
We can do this for you on a regular basis or we can teach you how to update your site by yourself.
We have an hourly rate for any additional updates to your site. Any updates or additions will be done as quickly as we can, and the results will be visible on your site soon after us receiving your update instructions.
Q8: And you will give me the best quote?We have an hourly rate for any additional updates to your site. Any updates or additions will be done as quickly as we can, and the results will be visible on your site soon after us receiving your update instructions.
We believe our prices are the best and most competitive that you will find - but if you can provide evidence of a lower quote for web design work of the same standard, content, etc, before entering into a design agreement with us, then we will adjust our quote to match or better the cheaper quote.
Q9: Can you advise me on e-commerce solutions?
Yes, we can advise on e-commerce and secure on-line payment methods.
Q10: What about hosting?
We recommend 1&1 IONOS hosting services if you need to arrange new hosting for your website project.
We have found 1&1 IONOS to offer a good all-round service for both the casual user and professional business, with excellent prices and reliable hosting. Find out more from www.ionos.co.uk
We have found 1&1 IONOS to offer a good all-round service for both the casual user and professional business, with excellent prices and reliable hosting. Find out more from www.ionos.co.uk